We know that delivering what you have ordered is the most important thing we can do for you. We use Royal Mail Standard, Royal Mail First Class Signed For, Royal Mail Special Delivery (for Next Day Deliveries) and Royal Mail Airsure (for overseas orders)
In the UK (England, Scotland, Wales, N Ireland & Channel Islands)
Blue Banana aim to ship your order to you within 24 hours of it being placed regardless of the postage method chosen by you. If we don’t have an item in stock, we will try to order it in for you, this could delay the shipping time of your order. If we cannot reorder an out of stock item for you, we will contact you by e-mail so that you have the option to choose an alternative, a credit note or have a refund on that item.
Allowances should be made for orders placed during weekends or National holidays such as Easter, Christmas, New Year and Bank Holidays.
The website is updated daily and everything that is online is in stock, unless someone has ordered the last one just before you place your order. We will try and reorder any out of stock items in for you, please see above for more information.
Reorders can take 3 to 10 working days to come back into stock
For our UK customers we offer as Standard Delivery the Royal Mail 1st Class Signed For Service*. We also offer the option to have your order sent out on a Next Day Delivery Service (please see below for the conditions of this service)
Cost
1st class signed for delivery* £3.50 ( 1 to 3 working days* )
Free delivery on orders over £20.00 ( 10 to 15 working days )
Special delivery (next day) £7.50
Standard Delivery
*Blue Banana standard delivery orders are sent using Royal Mails 1st Class Signed For Service. A signature is required upon receipt of your parcel being delivered. This service should normally take 1 to 3 working days to arrive at your door. If you are out when delivery is made a card will be posted through your letterbox and your parcel will be taken back to your local sorting office. Royal Mail allow you a week to rearrange delivery or for you to collect your parcel from the sorting office, if you fail to do this the parcel will be sent back to us. An extra charge could occur for us to resend your parcel*
*Please allow 15 working days for delivery
After this time we can make a claim with Royal Mail for non delivery
Postage and packing for standard delivery is £3.50
Please note: we cannot be held responsible for postage delays either in the uk or to overseas locations and therefore Blue Banana will not be liable for any consequential loss due to late or failed delivery.
Special Delivery (Next Day)
Blue Banana uses Royal Mail Special Delivery for your next day orders. This service ensures you will receive your parcel before 1pm the day after you place your order (please see below for the conditions of next day delivery) A signature is required upon receipt of your parcel being delivered. This service is trackable, please contact the Customer Services Team if you would like your tracking number. If you are out when delivery is made, a card will be left to instruct you what to do.
Conditions of placing a next day order
For next day delivery you need to place your order before midday.(Please see below for T&C’s on unavailable items)
If you place an order after midday on a Friday your order will be packed and shipped on a Monday therefore delivery will be made on the Tuesday.(Please see below for T&C’s on unavailable items)
Next day orders shipped on a Friday ie: Orders placed between midday Thursday and midday Friday will be packed and sent on a Friday, these orders will usually be delivered on Monday. (Please see below for T&C’s on unavailable items)
If you require items for a weekend we recommend you place an order using our Next Day Service before midday on Thursday. (Please see below for T&C’s on unavailable items)
If you place a Next Day Delivery Order that includes any out of stock items they will follow on at a later date. The available items will be sent out on the Next Day Delivery Service.
If all of your order is unavailable for Next Day Delivery we will contact you by e-mail or phone to inform you. You will be given an estimated time for the items to come back into stock if we can reorder and the option to choose an alternative, wait for your required items or cancel your order.
If you decide on an alternative or to wait for your order to come into stock they will be shipped using the Next Day Delivery Service.
Reorders can take 3 to 10 working days to come back into stock
Postage & Packing for Next Day Delivery is £7.50
Please Note: The following postcodes may take longer than 24 hours to deliver. These locations include Highlands and Islands and may take between 2 and 4 days, depending on location. HS1-HS9, IM, IV21-IV28, IV40-IV56, KA27-KA28, KW, PH, ZE, PA41, PA42-PA49, PA60, PA61-PA78, PA80-PA88, TR21-TR25
Delivery outside of the UK
Please see the table below for the overseas destinations Blue Banana ship to and the shipping cost/estimated time of delivery.
Blue Banana use Royal Mail Airsure to deliver your order. A signature will be required upon receipt. You must select the correct shipping/delivery country when prompted to in our checkout section. If you have entered an incorrect country by mistake and have received a cheaper shipping rate, Blue Banana will then get in contact to re-evaluate the shipping costs and total value of the order. If you have entered an incorrect country to attempt to receive cheaper shipping rates Blue Banana reserve the right to cancel your order without your consent. The Shipping Prices vary from country to country, as indicated at our checkout and in the table below. These prices are in regulation with our shipping services.
Blue Banana aim to ship your order to you within 24 hours of it being placed regardless of the postage method chosen by you. If we don’t have an item in stock, we will try to order it in for you, this could delay the shipping time of your order. If we cannot reorder an out of stock item for you, we will contact you by e-mail so that you have the option to choose an alternative or have a refund on that item.
Allowances should be made for orders placed during weekends or National holidays such as Easter, Christmas, New Year and Bank Holidays.
The website is updated daily and everything that is online is in stock, unless someone has ordered the last one just before you place your order. We will try and reorder any out of stock items in for you, please see above for more information.
Reorders can take 3 to 10 working days to come back into stock
Be aware that delays can occur in customs and these delays are outside our control. We cannot be held responsible for postage delays or items lost or damaged once despatched, either in the UK or to overseas locations.
Important information: any customs or import duties are levied once the package reaches its destination country. Any additional charges for custom clearance becomes the responsibility of the recipient.
CUSTOMERS FROM THE USA WILL BE CHARGED £6.50 (UK POUNDS) WHICH CONVERTS TO $9.95 APPROX DEPENDING ON EXCHANGE RATES AT TIME OF ORDERCountryCost of ShippingEstimated time for deliveryAndorra£7.503 - 10 working daysArgentina£12.505 - 20 working daysAruba£12.505 - 20 working daysAustralia£12.505 - 20 working daysAustria£7.503 - 10 working daysBahamas£12.505 - 20 working daysBahrain£12.505 - 20 working daysBarbados£12.505 - 20 working daysBelgium£7.503- 10 working daysBermuda£12.505 - 20 working daysBrazil£12.505 - 20 working daysBritish Virgin Islands£12.505 - 20 working daysCanada£12.505 - 20 working daysCanary Islands£12.505 - 20 working daysCayman Islands£12.505 - 20 working daysChile£12.505 - 20 working daysChina£12.505 - 20 working daysCorsica£7.503 - 10 working daysCosta Rica£12.505 - 20 working daysCroatia£12.505 - 15 working daysCyprus£12.505 - 15 working daysCzech Republic£12.505 - 15 working daysDenmark£7.503 - 10 working daysEcuador£12.505 - 20 working daysEstonia£12.505 - 15 working daysFalkland Islands£12.505 - 20 working daysFaroe Islands£7.503 - 10 working daysFiji£12.505 - 20 working daysFinland£7.503 - 10 working daysFrance£7.503 - 10 working daysGeorgia£12.505 - 15 working daysGermany£7.503 - 10 working daysGibraltar£12.505 - 15 working daysGreece£7.503 - 10 working daysGreenland£7.503 - 10 working daysHolland£7.503 - 10 working daysHong Kong£12.505 - 20 working daysHungary£12.505 - 15 working daysIceland£7.503 - 10 working daysIndia£12.505 - 20 working daysIreland Republic£7.505 - 15 working daysIsrael£12.505 - 20 working daysItaly£7.503 - 10 working daysJapan£12.505 - 20 working daysLatvia£12.505 - 15 working daysLiechtenstein£7.503 - 10 working daysLithuania£12.505 - 15 working daysLuxembourg£7.503 - 10 working daysMacedonia£12.505 - 15 working daysMalta£12.505 - 15 working daysMexico£12.505 - 20 working daysMonaco£7.503 - 10 working daysMorocco£12.505 - 20 working daysNetherlands£7.503 - 10 working daysNew Zealand£12.505 - 20 working daysNorway£7.503 - 10 working daysPakistan£12.505 - 20 working daysParaguay£12.505 - 20 working daysPoland£12.505 - 15 working daysPortugal£7.503 - 10 working daysPuerto Rico£12.505 - 20 working daysQatar£12.505 - 20 working daysRussia£12.505 - 15 working daysSaudi Arabia£12.505 - 20 working daysSeychelles£12.505 - 20 working daysSingapore£12.505 - 20 working daysSlovakia£7.505 - 15 working daysSlovenia£7.505 - 15 working daysSpain£7.503 - 10 working daysSri Lanka£12.505 - 20 working daysSt Kitts£12.505 - 20 working daysSt Lucia£12.505 - 20 working daysSweden£7.503 - 10 working daysSwitzerland£7.503 - 10 working daysTaiwan£12.505 - 20 working daysTunisia£12.505 - 20 working daysTurkey£12.505 - 15 working daysUnited Arab Emirates£12.505 - 20 working daysUSA£6.505 - 15 working daysUruguay£12.505 - 20 working daysVenezuela£12.505 - 20 working daysVirgin Islands£12.505 - 20 working days